Last updated: July 15, 2026
This Privacy Policy explains how AHB Cultural Capital Press Unipessoal LDA. (“we”, “us”, “the Company”) collects, uses, and protects your personal data when you visit or make a purchase on www.portoliterarysalon.com (the “Site”). We are the data controller responsible for your personal data.
- Company: AHB Cultural Capital Press Unipessoal LDA.
- Tax ID: PT518651525
- Address: Rua de Ciríaco Cardoso 279, 4150-213 Porto, Portugal
- Contact for privacy matters: info@portoliterarysalon.com
1. The personal data we collect
- Order and billing data — your name, email, phone, shipping and billing address, and order details. Payment card details are entered directly with our payment provider and are NOT stored on our servers.
- Communications — the content of any message you send us and our reply.
- Technical and usage data — IP address, browser type, device, pages visited.
- Newsletter data — if you subscribe, your email address and first name.
2. Why we use your data, and our legal basis
| Purpose | Data used | Legal basis |
|---|---|---|
| Process and deliver your order, and communicate about it | Name, contact, address, order details | Performance of a contract |
| Take payment securely | Payment details (via our payment provider) | Performance of a contract |
| Respond to your enquiries and support requests | Your messages, contact details | Legitimate interests |
| Keep the Site secure and prevent fraud/spam | IP address, technical data | Legitimate interests |
| Keep accounting and tax records | Order and billing data | Legal obligation |
| Send you our newsletter | Email, first name | Consent |
| Understand how visitors use the Site | Analytics/usage data | Consent |
Where we rely on consent you can withdraw it at any time without affecting prior processing. Where we rely on legitimate interests we have balanced those against your rights.
3. Who we share your data with
We do NOT sell your personal data. We share it only with service providers that help us operate the Site and fulfil your orders, each acting as a data processor under contract:
| Provider | What they do | Data they receive | Location |
|---|---|---|---|
| Stripe | Process payments | Payment and billing details | EU / USA |
| Rocket.net | Hosts our store, orders, and customer records | Order and account data | EU |
| Google (Analytics) | Website usage statistics (only with consent) | Pseudonymous usage data, truncated IP | USA |
| Cloudflare | Bot and spam protection on our forms | Technical/security signals | USA |
| Brevo | Sends our newsletter (only if you subscribe) | Email, first name | EU (France) |
We may also disclose personal data where legally required, e.g. in response to a valid court order or a request from a competent authority.
4. International data transfers
Some of our providers are based in or process data in the United States. When your data is transferred outside the European Economic Area, we ensure it is protected by an approved safeguard — the provider’s certification under the EU–U.S. Data Privacy Framework or Standard Contractual Clauses approved by the European Commission.
5. Cookies and similar technologies
We use cookies and similar browser storage to make the Site work and, with your consent, to understand how it is used. You can change your choice anytime via “Cookie settings” in the footer.
Strictly necessary (always on):
- Your cookie-consent choice, shopping cart, coupons, gift card, wishlist
- Your theme and accessibility preferences
- A referral code, if you arrived through a partner link, so we can apply the linked discount
- A security token from Cloudflare to protect our forms from bots
Analytics (only if you consent):
- Google Analytics (_ga, _gid) — anonymised website usage statistics
Your consent is stored for 6 months, after which we will ask you again.
6. How long we keep your data
- Order and billing records: retained for 10 years, as required by tax and accounting law.
- Support and enquiry messages: as long as needed to resolve your matter and a reasonable period afterwards.
- Newsletter subscription: until you unsubscribe.
- Analytics data: per our analytics providers’ standard retention settings.
- Cookies: for the duration set out in our cookie tool (consent kept 6 months).
7. Your data protection rights
Exercise any of these by emailing info@portoliterarysalon.com; we respond within one month:
- Access — a copy of the data we hold about you.
- Rectification — correct inaccurate or incomplete data.
- Erasure — delete your data, unless we must keep it (e.g. tax records).
- Restriction — temporarily limit how we use your data.
- Data portability — receive your data in a machine-readable format.
- Object — to legitimate-interest processing, and to direct marketing anytime.
- Withdraw consent — where we rely on consent, anytime.
- Automated decision-making — we do not make decisions about you based solely on automated processing.
8. Marketing
If you subscribe to our newsletter we will send you updates about our books and offers. Every email contains an unsubscribe link, and you can opt out anytime. We will not use your contact details for marketing without your consent.
9. Data security
We protect your data using appropriate technical and organisational measures. All connections are encrypted with SSL/TLS, access to personal data is limited to staff and providers who need it, and payment details are handled directly by our PCI-compliant payment provider.
10. Children
Our Site is not directed at children and we do not knowingly collect personal data from anyone under 16. If you believe a child has provided us personal data, contact us and we will delete it.
11. Complaints
If you have concerns about how we handle your data, contact us first at info@portoliterarysalon.com. You also have the right to lodge a complaint with the supervisory authority: CNPD (www.cnpd.pt).
12. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date shows when it was last revised; significant changes will be highlighted.